Find your Game

FAQ Frequently asked questions

Woo Casino FAQ

With the legalization of online casinos in Canada, many players in this country are asking questions to learn more about the wonderful new opportunities that gambling offers. Woo Casino is at the forefront of this revolution, offering many enticing slots and live games to keep players entertained. The FAQ page on the casino website provides detailed answers to all the common questions Canadians may have about casino gambling, such as how to register on the official site, how to get bonuses and promo codes, how to deposit or withdraw money. Not only does this page provide clear advice, but it also provides peace of mind for Canadian players, who can trust the unbiased advice of Woo Casino’s knowledgeable support team!

Frequently Asked Questions

Is Woo Casino legal?
Woo Casino is an online gambling platform that is gaining popularity. As it continues to grow, many players wonder if it is legal to gamble at this casino. In some countries, gambling may be illegal or only allowed in certain locations. However, Woo Casino is fully compliant with the laws and regulations governing online gambling in many jurisdictions around the world. Thus, this means that players from Canada, can do so with full confidence that their activities do not violate any laws. With fully secure systems and thorough fraud checks, prospective players can also be assured that the platform does everything possible to ensure a fair gaming experience, regardless of whether the casino is in a regulated or unregulated jurisdiction.
Do they have a license and where is it from?
Yes, Woo Casino is fully licensed and regulated by the Malta Gaming Authority (MGA). This ensures that all our games are checked for fairness so you can be sure of a safe and secure gaming experience every time you visit.
Is WooCasino a safe and secure online casino?
Yes, at Woo Casino we take security very seriously and use the latest technologies to ensure that all your personal data is protected. We also use SSL encryption to ensure that any sensitive information you provide is kept safe from malicious third parties. You can rest assured that your safety and security is always our priority when you play at Woo Casino.
Are there any other features?
Yes, as well as the games, bonuses and promotions on offer, Woo Casino also boasts a range of additional features including progressive jackpots, live casino games and more. You can also take part in various tournaments to win big prizes or take advantage of our loyalty rewards program to earn exclusive bonuses and privileges.
How to register at the casino Woo?
Registering at Woo Casino couldn't be easier! All you need is a valid email address, and you'll be ready to play in minutes. Creating an account at Woo Casino will grant you access to over 500 games, all of which can be accessed from your computer or mobile device. To create your free account, simply follow the on-screen instructions and provide some easy personal information. Once that's done, take a few seconds to activate your account and you're ready to go!
What if I forgot my password and/or want to change it?
If you forgot your password or would like to update it, simply click on the 'Forgot Password' link in the main menu. Enter your email address associated with your account and a reset code will be sent to you. Once you have the reset code, use it to create a new password for your Woo Casino account. It's that easy! If you're looking to change your password, simply log in to your account using your existing details and then head over to the 'Profile' page where you can update it.
Can I create more than one account?
No, creating more than one account is strictly prohibited at Woo Casino. Having multiple accounts or attempting to do so will lead to the immediate suspension of all your accounts. Any winnings associated with these extra accounts may also be forfeited and all pending bonuses revoked.
What games are available at Woo Casino?
At Woo Casino, you'll find a wide variety of games from all the leading software providers, including slots, table games, live dealer options, scratch cards and more. All of these games can be accessed directly from your computer or mobile device. The platform also boasts a selection of exclusive games which are only available at Woo Casino.
What slot providers are represented at casino Woo?
At Woo Casino, you'll find games from all the leading software providers like Microgaming, NetEnt and Play'n Go. You can also find games from up-and-coming providers such as Quickspin, Yggdrasil Gaming and Big Time Gaming. With over 5000+ slots to choose from, there's something for everyone at Woo Casino!
Do they offer any bonuses or promotions at Woo Casino?
Yes, at Woo Casino you can take advantage of a wide range of bonuses and promotions. These include welcome offers, reload bonuses and free spins on popular slots. You can also enter various tournaments to win prizes or join the VIP program which rewards loyal players with exclusive benefits and privileges. You can find all the details of these bonuses on the website.
How do I get my welcome bonus?
To claim your welcome bonus, simply make a minimum deposit of $20 or more and enter the bonus code provided when prompted. Once you've done this, the bonus funds will be added to your account immediately. You can then use these funds to play any of the eligible games at Woo Casino.
Is there a loyalty program available?
Yes, Woo Casino offers a loyalty program that rewards players with exclusive bonuses and privileges. To join the VIP program, simply play your favorite games at the casino and you will start to earn loyalty points which can then be exchanged for bonus funds or other rewards. You can also take part in special tournaments to win even more points!
What tournaments does Woocasino hold?
At Woo Casino, you can take part in various tournaments where you can compete against other players to win prizes. These tournaments are held regularly and feature some of the most popular games on the platform. You can find all the details of these tournaments on the website so be sure to check back regularly for new opportunities!
Does WooCasino offer a mobile version?
Yes, Woo Casino has a fully optimised mobile website which can be accessed directly from any iOS or Android device. This allows you to access all the same games and features as the main website with no download required. You can also enjoy exclusive bonuses and promotions on your mobile device, giving you even more chances to win big at Woo Casino!
What payment methods does Woocasino accept?
At Woo Casino, you can make your deposits and withdrawals using a wide range of payment methods. These include credit/debit cards, e-wallets, bank transfer and cryptocurrency. You can also take advantage of our secure payment system which ensures that all your transactions are processed quickly and safely.
What kind of customer support does Woo Casino offer?
If you need any help or have any questions about the casino, you can contact our friendly customer service team 24/7 via email, live chat or telephone. Our team is always on hand to answer any queries and resolve any issues promptly so you can get back to enjoying the games at Woo Casino.

If you have any further questions about Woo Casino, feel free to contact their customer support team for assistance. With their friendly and knowledgeable staff, you’ll be sure to get a prompt response to your questions. Enjoy your time at Woocasino Canada!